Nobis Hotel Palma

Dear Elena,

Thank you for your wonderful words! We’re glad you enjoyed the lunch menu and the atmosphere upstairs. Make sure to visit us again on San Sebastián next week, our DJ Mike will be playing in Mirall upstairs again, creating great vibes. We can’t wait to welcome you back! :)

Warmest regards,
Vega
Nobis Hotel Palma

Dear Daniel,

Thank you for sharing this. It really warms our hearts to hear that you and your partner had so much fun and felt comfortable here. That’s exactly what we hope for, and we’d love to see you both again soon.

Warmest regards,
Vega
Nobis Hotel Palma

Dear Daniel,

Thank you for your kind words. We’re so happy that you and your family enjoyed your stay, it really means a lot to us. We’d love to welcome you all back anytime!

Warmest regards,
Vega
Nobis Hotel Palma

Dear Yesenia,

Thank you for sharing this. Being in the heart of Palma is something we really appreciate too, a quiet street, but just a couple of minutes from the livelier, more charming parts of the city. We’re glad it worked so well for you and hope to have the pleasure of welcoming you back soon.

Warmest regards,
Vega
Nobis Hotel Palma

Dear Gabriel,

Thank you for sharing this with us. We’re really happy to hear you enjoyed the quality of the breakfast.
We are looking forward to welcoming you back soon.

Warm regards,
Vega
Nobis Hotel Palma

Buenas días Nomin,
Gracias por compartir sus comentarios. Lamentamos que su experiencia no reflejara el nivel que nos esforzamos por ofrecer.

Mirall Bar opera con conceptos cuidadosamente definidos en cada planta, lo que naturalmente determina la carta disponible en cada espacio. Como huéspedes externos que visitaban nuestros espacios, se les ofrecieron igualmente varias alternativas, incluidas opciones sin alcohol, refrescos y la preparación personal de té o café para asegurar que su grupo recibiera toda la atención necesaria. Nuestro equipo dedicó un tiempo considerable para asistirles y atender cada solicitud, a pesar de las múltiples reseñas negativas enviadas posteriormente.

La mayoría de su grupo disfrutó de la visita y lamentamos no haber podido cumplir con las expectativas específicas de una persona. Apreciamos todos los comentarios, ya que nos ayudan a mantener la claridad, la calidad y el nivel de servicio que caracterizan a Mirall Bar.

Adjuntamos una fotografía del NOI Patio en la planta baja, uno de nuestros espacios favoritos para disfrutar.

Atentamente,
Jonathan Liu
Director del Hotel

Dear Marcos,

Thank you for sharing your experience. We’re so glad you enjoyed Mirall Bar and the cocktail list. We’ll be sure to let Alberto know, he’ll be happy to hear your kind words. It really means a lot to us that you felt so well looked after.

Warmest regards,
Vega
Nobis Hotel Palma

Dear Guest,
Thank you so much for your wonderful words! We’re so happy you took the time to enjoy the hotel’s unique spaces and beautiful design made by Wingårdhs. Elena Gual’s pieces truly add a special touch, and we’re excited to share that we currently have additional works on display from a special exhibition held for the Noche de Arte event last weekend.
It means a lot to us that you appreciated both the art and our service, we’ll be sure to share your kind words with the team. We hope to welcome you back soon!

Warmest regards,
Vega
Nobis Hotel Palma

Dear Marianna,

Thank you so much for your lovely feedback! We’re so happy to hear you enjoyed our central location and had a great time at the Mirall Bar. We’ll be sure to share your kind words with Kamar, he’ll be very happy to know you enjoyed the cocktails.

It really means a lot to us that you’ve already stayed with us twice, and we can’t wait to welcome you back again soon.

Warmest regards,
Vega
Nobis Hotel Palma

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Do you want me to also make a slightly **more casual version** for posting on social media or review sites?

Dear Ro,

Thank you for your lovely words and gorgeous photos! We’re so happy you enjoyed the bar and the atmosphere, and that the charm of the palace and surroundings made such an impression. It’s wonderful to hear you’ll be back we can’t wait to welcome you again and share another special Nobis experience!

Warmest regards,
Vega
Nobis Hotel Palma

Thank you for your feedback.

We could not find any record of a stay under your name, but we appreciate that you may have visited or taken a look at our premises. At Nobis Hotel Palma, we take great pride in our design a carefully curated blend of contemporary aesthetics and respectful restoration of historic architecture.

We understand that our style may not resonate with everyone, and that’s perfectly fine. However, the vast majority of our guests deeply appreciate the environment we’ve created, where design, comfort, and culture are thoughtfully balanced.

Our spaces are open and welcoming to all, but we also embrace a clear identity. We’re sorry that this wasn’t to your personal taste and hope you find a destination that better matches your expectations.

Warm regards,
Jonathan Liu

Dear Ludmila,

Thank you so much for your lovely review! We’re thrilled to hear that you enjoyed the atmosphere, our team, the food in our restaurant NOI, and the history of the hotel. It’s wonderful to know that you were able to relax and find your moment of peace with us.

We’re also glad you enjoyed our Friday yoga with Lana, it’s always a special experience. Jonathan, Inés, and the whole team send their thanks for your kind words.

We can’t wait to welcome you back and make you feel even more at home next time!

Warmest regards,
Vega
Nobis Hotel Palma

Hola Margot,

¡Gracias por tu reseña! Nos alegra saber que disfrutaste del ambiente de nuestro bar y que te sentiste transportado a otra época. Nos esforzamos por ofrecer un servicio atento y una excelente carta de vinos. No te pierdas nuestro evento semanal, Somni d'Oasis, donde tenemos un DJ tocando en el bar de 20:30 a 11:30. ¡Esperamos darte la bienvenida nuevamente!

Atentamente,
Vega
Nobis Hotel Palma

Dear Alba,

Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the atmosphere of our bar, but I’m truly sorry to learn about the inconvenience you experienced with the payment process.

Your feedback is important to us, and we will take it into consideration as we always look to improve our services.

We hope to have the opportunity to welcome you back soon!

All the best,
Vega
Nobis Hotel Palma

Dear Tere,

Thank you so much for your lovely review. We’re delighted that you took the time to visit Nobis Hotel Palma, even if just for a brief look. It’s wonderful to hear that you enjoy our interior design, capturing the essence of the 12th century. Your kind words mean a lot to us.

We hope that on a future visit to Palma, you might have the opportunity to stay with us and fully experience everything Nobis Hotel has to offer.

All the best,
Vega
Nobis Hotel Palma

Dear Maria ,

Thank you for your feedback. Regrettably, I couldn't find any record of your stay, therefor I assume you are our neighbor in the area.
We sincerely apologize for the disturbance caused by the rooftop machinery. We have ordered soundproof panels and waiting for the delivery, and we have recently installed stronger chimney which reduce the food smell, which I hope will reduce the smell.
Referring about the trash as you probably noticed after the opening we have not any boxes outside anymore due to all delivery for the hotel & Restaurant. We are deeply sorry if our establishment has affected you negatively. But we also hope you can see that we have brought to the neighborhood. we truly appreciate your concern and wish for some more patient for the soundproof panel to arrive, to prevent as much noise we can.

Your feedback is invaluable to us, and we appreciate your understanding.

Warm regards,
Jonathan Liu
Hotel Director

Dear Isaac,

Thank you for sharing your feedback. I’m glad to hear that your check-in experience was smooth. However, I’m sorry to learn that your check-out experience did not meet your expectations.

We appreciate your comments about the design and functionality of the hotel. We strive to balance aesthetics with guest comfort, and your feedback will help us make improvements.

Thank you for bringing these issues to our attention. We hope to have the opportunity to better serve you in the future.

Warm Regards,
Vega
Nobis Hotel Palma

Dear Miguel,

What a wonderful review to receive! Thank you so much for your nice words. It truly warms our Nobis-hearts to read this!

I can assure you that your lovely words about our staff have reached each and everyone of us. To make our guests feel the best during their stay is our top priority and we are happy you appreciated it.

All of our rooms boasts a unique shape and size that offers a one-of-a-kind experience, influenced by the architectural base of the historical building. Together with interior designers from award-winning Swedish firm Wingårdhs, we have created a design concept that merges the past with the present and offers sharp contrasts between the old and the new.

With culinary inspiration from the best of European Cuisine, NOI Palma offers a food experience with a Mediterranean touch. We are delighted to hear we met your expectations. Nothing is better than ending the evening in our vibrant cocktail bar Mirall. :)

We truly hope to welcome you back soon!

All the best,
Vega Nobis Hotel Palma

Hola Lola,

Thank you so much for your lovely review! It truly warms our hearts to hear your nice words about your stay. It was a big pleasure having you here with us as one of our first guests.

Rest assured Ines have read your lovely review, we are so happy to have her in our team.

Hope we get a chance to welcome you back soon!

Warm Regards,
Vega
Nobis Hotel Palma