The Lounge Restaurante

Elaine Hurford

2025-11-27

Google

We visited their restaurant 2 years ago and had a fabulous time,food and service fantastic sadly went to eat there tonight and it was closed and up for sale another decent restaurant bites the dust.

Jackie Williams

2025-10-08

Google

Great place and lovely owners. We've been there a few times and the food is excellent. Tapas is amazing. We're booking next week to try the Chateaubriand.

TheCaveAntwerp Barbershop

2025-10-05

Google

Alles klopt, het eten is verrukkelijk, in mooie borden verfijnd gebracht. De mensen zijn heel hartelijk ❤️ Zelf de muziek en het design is dik in orde.
Helemaal fan 🤩

JD FJ

2025-09-30

Google

La experiencia fue correcta, aunque nada fuera de lo común. El servicio funcionó bien y los platos estaban bien presentados, pero no encontré algo que destacara especialmente respecto a otros lugares. Es un sitio donde se puede comer sin problemas, pero en mi caso esperaba quizás un poco más de originalidad o de ambiente especial.

aimee hills

2025-09-18

Google

Best place to eat in the area. We had a group of 11 and the service was amazing and the food even better!! Highly recommend!

Vassiliy KTSR

2025-09-07

Google

Ganz gut um was zu snacken und zu trinken. Aber die Portionen sind echt klein. Service ist echt gut und die Getränke sind sehr lecker

DJ Sunny

2025-08-14

Google

I visited The Lounge tonight, a year after my last visit. The previous time I was here with a friend, I really enjoyed the food, but I also had the impression that the owner – a woman – was rather rude and dismissive.

Since the food was good, I decided to give the place another chance. Tonight, I ordered a glass of champagne and asked if there was a table available. The owner told me there were no available tables but that I could either sit at the bar or outside. It was quite warm outside, and the bar seating was in a small, uninviting corner, so I chose to enjoy my champagne outside while waiting in case a table opened up.

After a while, I decided I could have a quick dinner at the bar and then move on. When I went back to tell her, I was met with an almost scolding tone and told they were too busy and I would have to wait.

No matter how fine the restaurant, this kind of treatment is far from professional. In the hospitality business, respect for paying customers should come before building a name. I had every intention of ordering a proper dinner – and I’m confident my bill would have been higher than most tables there – yet I was treated as if my presence was an inconvenience.

I paid for my champagne and took my business elsewhere. Based on tonight’s experience, I won’t be returning. Good food means nothing when it comes with poor customer service.

Additional Information:

After writing this review, I took some time to read through the owner’s responses to other guests who left critical feedback. Unfortunately, it only reinforced my impression: the owner consistently comes across as condescending, defensive, and uninterested in constructive criticism. The tone in her replies suggests that she sees no value in listening to customers – only in justifying herself.

I’ve also spoken to several other people visiting this town during the summer, and they shared similar experiences. Some of them mentioned feeling unwelcome or dismissed when they visited the restaurant. This doesn’t seem to be an isolated incident.

The place has potential – good food, a nice location, and a pleasant atmosphere. But when guests are made to feel like a burden rather than welcome customers, none of that matters. I truly hope others with similar experiences will take the time to speak up. Not to bash anyone – but to provide an honest, balanced perspective.

Rebecca Harris

2025-05-17

Google

Myself and my partner came here for a quick bite to eat and the food was super tasty! We opted for the tapas so the food arrived quickly and we were blown away by how fresh it all tasted. The staff were lovely and friendly and the cocktail I had was delicious! Thankyou! Will be returning and recommending! ☺️

Jesus R. Garcia Garcia

2024-03-30

Google

Buen ambiente

valen

2024-03-05

Google

Sin duda uno de los mejores sitios en los alcázares para comer... Todo muy bien la atención, la comida y el ambiente inmejorable...

Mercedes mz

2024-03-03

Google

Ambiente y comida genial muy buena

Jan Robbrecht

2024-02-15

Google

If you have read other reviews I’ve written about different restaurants we have frequented, you’ll know I am a critic, mostly due to the fact I have lots of experience as an ex-chef. For this restaurant however, I can not come up with any negative comments. This food just makes me happy. Sometimes you just come across rare pearls that make a guy like me happy/emotional. The service and staff are just amazing, and everything is spot on.
Keep doing what you are doing, you guys have the secret formula!