Belushi's Barcelona

Thanks for the 5 stars! We will pass on your words to our amazing Emma and hope you join us again soon :)

Thanks for the perfect review Alexandre, we couldnt agree more Emma is a superstar!

Thanks for the review Tahlia! We will share your words with Emma :)

Thanks for the 5 stars Valeria ! We're so glad you had a great time :)

Thank you for sharing your feedback. We are truly sorry to hear that your visit, especially on such a special occasion, did not meet your expectations. We sincerely apologize if the interaction with our bartender made you feel unwelcome. This is not the level of service or hospitality we strive to provide, and we take comments like yours seriously. We will discuss this with our team to better understand what happened and ensure situations like this do not happen again. We appreciate you bringing this to our attention and are sorry that your birthday celebration was affected. We wish you and your partner all the best.

Bonjour, merci pour votre commentaire. Nous souhaitons apporter une précision : il n'est pas exact de dire que notre établissement interdit l'accès aux familles. Pendant les événements sportifs, comme les matchs de la Coupe du Monde, nous n'acceptons les mineurs que s'ils disposent d'une place assise. Lors de votre visite, toutes les places étaient déjà occupées. Cette règle est appliquée uniquement pour des raisons de sécurité, afin d'éviter toute situation pouvant être dangereuse dans un établissement très fréquenté. Merci de votre compréhension.

Muchas gracias por su comentario. Nos alegra saber que, a pesar de la espera, la experiencia valió la pena. En los momentos de mayor afluencia hacemos todo lo posible para atender a todos nuestros clientes lo más rápido posible sin comprometer la calidad del servicio. Esperamos poder darle la bienvenida de nuevo muy pronto.

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We would like to clarify that, for security reasons, access to the bar is controlled during certain hours, and our staff and security team are instructed to verify who is entering the premises. We understand that this may have been frustrating, especially while staying at the neighboring hostel, and we apologize if the interaction felt unwelcoming. Our intention is never to make guests feel uncomfortable, but to ensure the safety and smooth operation of the venue. We also regret that you felt our bartender was rude, as this is not the level of hospitality we aim to provide. We appreciate your feedback and will share it with our team to help us improve. We wish you all the best in your future travels.

Thank you for your fantastic review! We're so glad you enjoyed watching the football with us and that you liked our order notification system. It's also great to hear that Johny's friendly service and positive attitude made your visit even better. We'll be sure to pass along your kind words. We look forward to seeing you again for another match soon!

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We understand how frustrating it is to wait for your food, especially when you're looking forward to enjoying the match. During major events like the World Cup, our venue experiences exceptionally high demand, which can unfortunately lead to longer wait times than usual. We also appreciate your comments regarding the air conditioning and service, and we'll be sure to share them with our team as we continue working to improve the experience for all our guests. We hope you'll consider giving us another opportunity to provide you with a better visit.

Gracias por compartir tu opinión. Lamentamos que tu experiencia no haya sido la esperada. Sentimos que el servicio no estuviera a la altura y que la atención recibida te haya causado esa impresión. También lamentamos las molestias ocasionadas por la temperatura en el local. Durante eventos de gran afluencia, como el Mundial, el bar puede estar especialmente concurrido, pero eso nunca debe afectar la atención que reciben nuestros clientes. Agradecemos tus comentarios, ya que nos ayudan a identificar aspectos en los que podemos mejorar. Esperamos tener la oportunidad de ofrecerte una experiencia mucho mejor en el futuro.

Thank you for your feedback. We're sorry to hear that our breakfast didn't meet your expectations. We appreciate you taking the time to share your thoughts, as they help us identify areas where we can improve. We hope we'll have the opportunity to provide you with a better experience in the future.